NRMA is seeking a First Nations Team Manager for the Service Contact Centre in NSW. This identified role supports Aboriginal and/or Torres Strait Islander peoples, embedding First Nations protocols in daily operations. Lead a high-performing team, coach, mentor and ensure outstanding customer service while driving RAP KPIs and process improvements.
45+ hours weekly? The role focuses on inclusive leadership, recruitment, data integrity and employee wellbeing within a energetic, customer-first
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📌 First Nations Contact Centre Team Lead City Of Sydney
🏢 My NRMA
📍 City of Sydney
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