Position OverviewTrade Sales Officer at Oxworks, located at ******* Magnesium Drive, Crestmead.ResponsibilitiesAlways provide exceptional customer service to Oxworks' trade client baseReceive, interpret, and satisfy all points of customer enquiry (trade), providing quotes as required and ultimately converting these quotes professionally into sales orders and sales invoicesAchieve greater than 90% answered call rates for all incoming callsLiaise with various branch and warehouse staff daily to achieve 100% DIFOT with customer orders as requiredEffectively respond to customer issues and feedback, resolving them in the best interests of OxworksDevelop sales opportunities by researching and identifying potential accountsPromote a harmonious workplace with company departments to foster a positive and can‐do approach to servicing the needs of Oxworks customers above the needs of a single department or branchSource data on competitor activity, general market conditions,
new product opportunities and general pricing movements in the marketWork to reinforce the company's vision, mission and valuesQualificationsDemonstrated sales experience in a manufacturing environment (preferable)Experience using MS Office, CRM software and ERP system (preferable)High level of attention to detailExcellent time‐management skills, people and communication skillsBenefitsPositive team cultureCareer development and growth opportunitiesDiscounts on products and retailersEmployee assistance programmeMonthly team lunchesTraineeship and apprenticeship programmesCompany OverviewOxworks is Australia's largest privately owned manufacturer and distributor of quality fencing products.
Operating for over 20 years, Oxworks continues to be a market leader in the industry.
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