ING is seeking a Lead Collections Officer in Australia to oversee daily operations within our Financial Care team.
You will coach a large team handling accounts in arrears, overdrawn, or facing financial difficulty, delivering sustainable solutions with empathy and integrity.The role is permanent, with location options in Sydney or Wyong and a focus on coaching, regulatory compliance, and customer-first thinking.
We value collaboration and exceptional service delivery.
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📌 Lead Collections & Credit Recovery Specialist New South Wales
🏢 ING Hubs Romania
📍 New South Wales
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