IT Service Delivery Lead: Elevate Service Desk Excellence (City of Sydney)

IT Service Delivery Lead: Elevate Service Desk Excellence (City of Sydney)

08 Aug
|
Transdev Australia and New Zealand
|
City of Sydney

08 Aug

Transdev Australia and New Zealand

City of Sydney

Transdev Australia & Recent Zealand seeks an IT Service Delivery Lead to steer the day-to-day Service Desk, grow a high-performing team, and elevate IT service maturity. You will manage SLAs, incidents, and change processes across multiple locations, shaping the employee IT experience with a proactive, customer-first approach.

You will lead initiatives, collaborate across Infrastructure, Cyber, and Field Services, and contribute to improvements in service delivery and reporting.

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📌 IT Service Delivery Lead: Elevate Service Desk Excellence (City of Sydney)
🏢 Transdev Australia and New Zealand
📍 City of Sydney

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