FICO Australia seeks a Senior Strategic Customer Success Manager to act as an executive partner for top customers, driving growth, retention, and long-term partnerships. You will own the full commercial health of your accounts, connecting platform capabilities to strategic priorities at the C-suite level.
You will lead multi-year account strategies, surface upsell opportunities, and collaborate with cross-functional teams to deliver measurable business impact in financial services contexts.
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📌 Senior Strategic Csm — Executive Growth & Renewal Leader (New South Wales)
🏢 FICO
📍 New South Wales
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