Hybrid Cs Training Lead: Coaching & Onboarding City Of Sydney (Australia)

Hybrid Cs Training Lead: Coaching & Onboarding City Of Sydney (Australia)

07 Aug
|
Silver Chain Group
|
Australia

07 Aug

Silver Chain Group

Australia

Silverchain seeks a Customer Service Training Lead to join our National Contact Centre in Sydney. You will drive service excellence by building team capability through training, coaching, QA and continuous improvement, while supporting onboarding and performance development.

Reporting to the Operations Manager – National Contact Centre, you will work in a hybrid setting, collaborating with CSRs, leaders and stakeholders to deliver outstanding customer experiences.
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📌 Hybrid Cs Training Lead: Coaching & Onboarding City Of Sydney (Australia)
🏢 Silver Chain Group
📍 Australia

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