Mortgage Operations Officer – Perpetual Corporate TrustEnjoy a hands on and varied role that keeps you active throughout the dayJoin a collaborative operations team supporting major lenders, financial institutions and clientsPerpetual Group is an ASX-listed company (ASX:PPT) headquartered in Sydney, Australia, consisting of 11 leading brands across three distinct businesses: Asset Management, Wealth Management and Corporate Trust.Perpetual Corporate Trust (PCT), a specialist business within the Perpetual Group, is a leading fiduciary, custody and digital business in Australia, with operations in Singapore.
We provide a unique range of products to help clients, and the industry, be more effective, productive and economical while managing ever-increasing cyber security risks and maintaining compliance.
Domestic and global financial institutions leverage our corporate strength, commercial approach, risk and compliance practices, expertise and service excellence in debt markets, managed funds and digital solutions to enable our clients success.About the RoleAt Perpetual Corporate Trust, our Document Custody team supports the secure handling, movement and retrieval of client documents.
We are seeking a Mortgage Operations Officer to join the team on a max term contract until 31 July ****.This hands on operations role is well suited to someone who enjoys staying active throughout the day.
You will move between document storage areas to collect, retrieve and deliver document packets in line with client requests and agreed service levels.
The role involves regular movement between locations, handling archive boxes and working in a fast paced environment where accuracy,



reliability and teamwork are essential.You will join a close knit team of 2 within a broader team of 12, working alongside permanent and contingent team members in a collaborative environment.
This is not a typical desk based role.
You will be active throughout the day, supporting key document custody processes and helping deliver client requests efficiently.
This is a full time onsite role, with standard working hours of 8.00 am to 4.00 pm.Key responsibilitiesRetrieving and delivering document packets in response to client and business requestsSupporting the secure movement and handling of documents between storage and office locationsWorking within agreed service levels in a busy, volume driven environmentHandling archive boxes and document packets safely, using appropriate equipment and following health and safety requirementsAccessing documents stored on shelves, including the use of appropriate equipment, such as ladders where requiredWorking closely with team members to manage daily workflows and prioritiesMaintaining accuracy, care and confidentiality when handling client documents.About youWe're interested in hearing from people who have:Previous mortgage experience is not required.
We are looking for someone with a positive attitude, strong reliability and a willingness to learn.




Financial services experience would be helpful but is not essential.
You should be comfortable working in an active, onsite role that involves regular walking, lifting and movement throughout the day, including handling boxes and document packets.We are looking for someone who can bring:A reliable, practical and team oriented approachA positive attitude and willingness to learnStrong attention to detail when handling documents and requestsThe ability to work to strict timeframes in a fast paced environmentComfort working in a physical, onsite operations roleAwareness of safe manual handling practicesFinancial services experience, ideally, although this is not essentialReliability, punctuality and self motivationA basic understanding of mortgages, trusts and related documentation would be highly regardedWe love hearing from people who are inspired to shape the future with us.How we workOur unique culture is underpinned by our three organisational behaviours, Stretch, Own it, Make an impact which drive our approach of day-to-day interactions with colleagues and clients, the way we approach decision-making to the questions we ask and the problems we solve.
We're committed to creating an inclusive workplace where diversity is celebrated.
No matter your background or circumstances, we aim to provide an environment where you can thrive.Employee benefitsWork from anywhere in Australia for up to one month each yearAn annual allowance to empower you to prioritise your personal wellbeingStudy support and commitment to supporting professional development
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📌 Mortgage Operations Officer – Perpetual Corporate Trust (New South Wales)
🏢 Perpetual
📍 New South Wales