Reporting to the Head of Operations – NSW and VIC, we have an chance for an Area Manager to provide leadership across a group of our Ingenia Holiday Parks across the South Coast of NSW.
This role will focus on driving positive guest experiences, team engagement, and strong commercial performance to optimise the value of Ingenia's Holiday Parks.
Benefits
Staff discounts on Ingenia Holiday Parks, with savings that can go beyond 50%
Employee referral, employee of the month, and employee of the year rewards
Flexible work schedules to suit your lifestyle
Retailer discounts
Responsibilities
Drive outstanding guest experiences across Ingenia Holiday Parks
Oversee day-to-day operations and assets across your portfolio
Drive commercial performance and asset value
Build strong relationships with guests, tourism partners and local stakeholders
Resolve escalated guest feedback quickly and professionally
Deliver guest experience initiatives, seasonal activities and promotions
Develop annual capital plans and lifecycle maintenance programs




Deliver portfolio business plans in line with operational priorities
Develop and implement portfolio resourcing plans
Partner with internal teams to support growth and performance
Manage relationships with suppliers, contractors and external stakeholders
Lead, coach and motivate teams to achieve shared goals
Qualifications
Have experience in holiday parks, tourism, accommodation or hospitality
Bring proven multi-site operational experience
Are passionate about creating memorable guest experiences
Can improve team experience to support commercial outcomes
Communicate confidently with people at all levels
Spot and implement improvement opportunities
Use strong negotiation and influencing skills
All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check.
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📌 Area Manager - Ingenia Holidays - Nsw South Coast (New South Wales)
🏢 Ingenia Communities Group
📍 New South Wales