Medical Receptionist - Cairns GP Superclinic - Casual
Receptionist required for busy Cairns General Practice, casual rotational roster
Positive availability for regular rotational rostering over 7 days
Customer Service skills required and empathetic nature
Morning, afternoon and evening shifts commitment
Join our busy seven-day General Practice, Cairns GP Superclinic, in Medical Reception
While previous medical receptionist experience would be an advantage, candidates with a background in reception/administration, customer service or hospitality are encouraged to apply as on-the-job training will be provided for the right candidate.
Key Responsibilities
Answer incoming calls and manage emails on a busy switchboard.
Book appointments and manage multiple diaries.
Greet patients warmly and maintain a friendly environment.
Ensure cleanliness and compliance with infection control protocols.
Handle patient enquiries and rescheduling, including challenging situations.
Assist healthcare specialists and perform administrative tasks.
Ideal Candidate
Exceptional customer service skills with a polite, empathetic manner.




Ability to thrive in a rapid-paced environment and remain calm under pressure.
Strong organisational and time management skills, with multitasking ability.
Commitment to ongoing training and professional development.
Excellent written and verbal communication skills with attention to detail.
Willingness to learn, be directed and follow procedures
Team player with intermediate computer skills.
Valid driver's licence for errands (automatic vehicle).
Australian citizenship or permanent residency is essential.
Availability
Approx. 4 to 5 shifts per week (25 to 35 hours).
Flexibility is required with shifts covering mornings, evenings, and rotational weekends during the clinic opening hours.
Current clinic hours: Mon-Fri, 7am to 9pm; Sat-Sun, 8am to 6pm, and open public holidays.
Candidates must be a Permanent Resident or Australian Citizen, no sponsorship available. Also must have current Australian automatic driver's licence.
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📌 Medical Receptionist Cairns Gp Superclinic Casual Queensland
🏢 Nicholl Holdings
📍 Queensland