Woods & Co Recruitment is partnering with a well-established Australian technology business seeking an experienced Helpdesk Team Leader to lead a high-performing support team and drive service excellence.
You will coach and mentor staff, manage daily operations, monitor KPIs and escalate complex issues while collaborating with internal teams to continually improve customer outcomes and operational processes.
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📌 Helpdesk Team Leader — Drive Service Excellence & Growth (City of Kingston)
🏢 Woods
📍 City of Kingston
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