Administration Brisbane Part Time Icon Cancer Centre Australia. Are you a customer-focused administrator who thrives in a quick-paced healthcare environment? Join our welcoming team at Icon Cancer Centre, located within the Wesley Specialist Centre in Auchenflower, and play an important role in supporting patients throughout their cancer treatment journey.

This is a part-time opportunity averaging 2 shifts per week , offering variety, meaningful work and the chance to make a genuine difference in patients' lives every day.

About the Role

As an Administration Officer, you'll be the first point of contact for our patients, doctors and visitors, providing exceptional customer service while supporting the day-to-day operations of our Radiation Oncology centre.

Working closely with clinical and administrative teams, you'll coordinate appointments, manage patient admissions and reception activities, assist with billing and ensure a seamless experience for our patients from arrival through to departure.

Typical responsibilities include:

- Greeting patients, visitors and medical specialists in a warm and professional manner
- Managing reception and waiting room activities
- Coordinating patient appointments and treatment schedules
- Preparing and discussing treatment fee estimates with patients in a sensitive and professional manner
- Coordinating financial consent processes and ensuring patients understand any out-of-pocket expenses prior to treatment
- Maintaining accurate patient records and documentation
- Processing admissions, discharges and outpatient paperwork
- Assisting with billing, invoicing, Medicare lodgements and payment processing
- Providing administrative support to doctors and the broader multidisciplinary team
- Responding to patient and stakeholder enquiries with empathy and professionalism
- Supporting operational processes that contribute to outstanding patient care

About You





We're looking for someone who genuinely enjoys helping people and takes pride in delivering exceptional customer service.

You’ll bring:

- Previous administration, receptionist or customer service experience
- Excellent communication skills and a professional phone manner
- Strong attention to detail and organisational skills
- A positive, team-oriented attitude
- The ability to manage competing priorities in a busy environment
- Confidence using Microsoft Outlook and other computer systems
- Flexibility to work across a variety of administrative functions

Highly regarded:

- Medical administration or medical reception experience
- Formal training such as a Medical Receptionist course or similar qualification
- Experience working with practice management systems, Medicare or healthcare billing processes

Hours and Flexibility

This role averages 2 shifts per week , with:

- Typical shift hours 8:00am to 5:00pm (8.5-hour shifts including breaks)
- A regular Thursday roster
- An additional shift that may alternate between Monday and Wednesday, depending on clinic requirements
- Flexibility to support changing operational needs

What We Offer

- The opportunity to work in a leading cancer care environment
- A supportive and collaborative team culture
- Meaningful work that positively impacts patients and their families
- Ongoing learning and development opportunities
- A modern workplace conveniently located at the Wesley Specialist Centre

Legal Information

Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.

Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.

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📌 Administration Officer - Icon Cancer Centre Auchenflower, QLD (Brisbane City)
🏢 Icon Group
📍 Brisbane City