Marketplace Growth Specialist – Toshi

About Toshi

Toshi is an established Melbourne brand expanding its presence across Australia's leading marketplaces — including The Iconic, Baby Bunting, Amazon, and Myer . We're looking for a commercially driven Marketplace Specialist to own and accelerate our marketplace growth.

The Role

You’ll lead the integration, optimisation, and end-to-end management of our marketplace channels, driving measurable commercial success. This is a hands‑on, data‑led role for someone passionate about ecommerce and obsessed with results — comfortable working across strategy, operations, and the fine detail.

Key Responsibilities

Channel Growth & Integration

- stablish and manage integrations with new and existing marketplaces
- Develop and execute growth strategies to scale sales and profitability across each channel
- Monitor sales performance, traffic, conversion , profitability and product visibility
- Manage promotional activity, seasonal campaigns and key trading events
- Ensure marketplace activity aligns with broader business and brand objectives
- Research and identify recent marketplace opportunities locally and internationally
- Tailor approach to the nuances of each platform

Listings & Content

- Create and optimise product listings — titles, descriptions, enhanced content, and imagery
- Manage product categorisation , attributes, variations, and SKU structures
- Apply marketplace SEO and keyword strategy to maximise visibility

Pricing, Promotions & Advertising

- Drive competitive pricing strategies
- Grow AOV with creative and tested strategies
- Plan and execute promotions and campaigns
- Manage Sponsored Product advertising and optimise ROAS
- Strategise and implement to improve both revenue and profitability

Inventory & Operations

- Participate in coordinating a sophisticated custom-built inventory system
- Maintain accurate, high-volume inventory and listings with precision




- Collaborate in coordinating fulfillment with onsite warehouse
- Oversee demand forecasting, returns and account health metrics

Data & Reporting

- Monitor, analyse, and report on sales data, trends, and KPIs
- Build dashboards, track performance, and reconcile fees, commissions, and settlements
- Turn data into actionable commercial decisions

Relationships & Compliance

- Stay across platform policies, T&Cs;, and compliance requirements
- Manage disputes, claims, and case resolution
- Stay across platform policies, T&Cs;, and compliance requirements
- Manage disputes, claims, and case resolution

What You'll Bring

- Demonstrated success growing marketplace channels
- Strong commercial and ecommerce acumen , with solid understanding of margin and unit economics
- Excellent data management and analytical skills
- Experience with AI and enthusiasm for creating automations
- Proven ability to manage large inventories with accuracy and attention to detail
- Experience with marketplace integration / feed platforms
- Familiarity with marketplace advertising
- Fashion SKU style, colour and size experience considered favourably
- Shopify experience
- A proactive, organised, results-oriented self-starter who thrives across teams and under pressure

Why Toshi?

Join a fast-growing brand where your impact is visible, your ideas are valued, and your work directly drives commercial growth.

- Highly regarded Australian lifestyle and design brand
- Play a pivotal role in a newly created growth-focused position
- Work closely with founders and senior decision-makers
- Be part of an exciting stage of marketplace and international expansion
- Collaborate with a passionate and experienced team
- Have your ideas heard and your impact recognised
- Perfect for someone who enjoys combining commercial thinking with hands‑on execution

You will also receive

- Generous staff discounts
- Birthday leave
- Onsite parking
- Gym next door
- Dog-friendly office

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