Support children’s safety and wellbeing through trauma‑informed, family‑centred interventions that strengthen capacity and connection.

The Role

As a Case Manager within Centacare’s RESTORE Intensive Family Service, you will play a key role in strengthening children’s safety, wellbeing, and connection by working alongside families experiencing multiple and complex challenges. Guided by trauma‑informed, strengths‑based and family‑centred practice, you will provide therapeutic case management and practical in‑home support to help families create safe, stable and nurturing environments.

Working as part of a supportive multidisciplinary team, you will build meaningful relationships with parents, carers and children, completing assessments, developing collaborative case plans, and delivering therapeutic and practical interventions tailored to each family’s needs. You will work closely with Department for Child Protection (DCP), Department of Human Services (DHS), and other professionals to support child safety, strengthen parenting capacity, and enhance family functioning.

This role offers the opportunity to make a genuine and lasting impact in the lives of children and families, while contributing to a positive team culture and a service that values compassion, respect and cultural safety.

Key responsibilities

- Assessment of parental strengths and areas of need (including child protection risk and protective factors) and lead the development of a case plan
- Utilise and support the use of the evidence‑based assessment tools - North Carolina Family Assessment Scale (NCFAS),



and other tools. Provide inclusive, culturally responsive support to improve families’ relationships and connections to culture and community
- Implement practical and therapeutic interventions to support parents to create and maintain a physically, socially and emotionally safe home setting for their children
- Support the ongoing delivery of the Centacare’s Therapeutic Framework, Stabilising Trauma in Everyday Practice (STEP)
- Support the RESTORE IFS evaluation plan and recommendations

Essential

- Social Work Degree or equivalent
- Knowledge of Child Protection Legislation
- Current Driver's Licence
- Valid Department of Human Services (DHS) Working with Children Check

Desirable

- Experience working with vulnerable families with complex needs
- Case Management Experience
- Sound theoretical knowledge of the impact of childhood trauma and factors affecting attachment as well as relevant therapeutic interventions

What's in it for you

- SCHCADS Award 2010 Level 5, $53.43 per hour + super
- Generous salary packaging to help increase your take home pay
- Meal and entertainment card option available
- Highly skilled multidisciplinary team
- Experienced and supportive leadership
- Ongoing training and development opportunities
- Access to our Employee Assistance Program (EAP)
- 6 weeks parental leave for primary carer and 2 weeks for secondary carer
- Health insurance discounts with Bupa

Applicants from Aboriginal and Torres Strait Islander backgrounds are strongly encouraged to apply.

With respect, no agencies please.

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📌 Case Manager (RESTORE Intensive Family Services) (City of Salisbury)
🏢 Centacare Catholic Family Services
📍 City of Salisbury