Cim is seeking a Customer Success Manager in Sydney to nurture client relationships, understand objectives, and align Cim's solutions to client goals. You will be the main point of contact and trusted advisor across a portfolio of clients, with a proactive approach to problem-solving.
Collaborate with sales for onboarding, monitor engagement, deliver training, analyze metrics, and relay feedback to product teams.
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📌 Strategic SaaS Customer Success Manager (City of Sydney)
🏢 CIM
📍 City of Sydney
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