12-month fixed term contract, full-time hoursLead GICOP change acrossAUSPACClaimsHybrid role – happy to talk flexible workingThe opportunityWe have an exciting opportunity for a Product Owner to join QBE on a 12-month fixed term contract within our AUSPAC Claims business.This role is critical in driving and coordinating the delivery of GICOP-related change across the Claims value chain.
With requirements spanning multiple systems, processes, and digital initiatives, you will play a key role in aligning change activity.About QBEAt QBE, we get to the heart of what matters for our customers.And we do it all with a human touch.We'rean international insurer with more than 13,000 people working across 26 countries – which meanswe'rebig enough for your ambitions, yet small enough for you to make a real impact.It'san exciting time.We'rebuilding momentum towards our vision to become the most consistent and innovative risk partner.What if you could have a positive impact – at work and in the world?
Aspart of the QBE team,you'llget to spend every day working with people who are passionate,talentedand kind.Your new roleOwn and coordinate the delivery of GICOP change requirements across Claims, spanning systems, process, and digital initiativesTranslate regulatory requirements into clear, prioritised backlogs and actionable delivery plansIdentifygaps, overlaps, and dependencies across multiple change initiatives to ensure alignment and consistencyWork closely with Claims leaders, technical teams, and transformation stakeholders across General Insurance and Accident & HealthPartner with delivery squads to drive execution and ensure outcomes are aligned to operational and customer needsSupport the operationalisation of GICOP changes, ensuring solutions are sustainable and embedded effectivelyLeverage systems knowledge (including Guidewire)



to inform solution design and deliveryProvide transparent communication and reporting on progress, risks, and delivery outcomesAbout youProven experience as a Product Owner or similar role delivering complex, cross-functional change initiativesStrong ability to translate regulatory or compliance-driven requirements into practical, deliverable outcomesExperienceidentifyinggaps and aligning multiple concurrent change initiatives across systems and processesStrong stakeholder management across business, technology, and transformation teamsExperience within insurance or financial services, with exposure to Claims (GICOP knowledgeadvantageous)Experience with claims systems (ideally Guidewire) and working within agile delivery environmentsWe offer a range of benefits to help provide holistic support for your work life, whatever your circumstances.
As a QBE employee you will have access to and benefit from:'Hybrid Working' – a mix of working from home and in the office to enhance your work/life balanceFree holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice18 weeks' gender-equal flexible leave for all current parents, including paid superAwards & RecognitionWe value our employee's experience with us and are proud to have beenrecognisedfor the following awards:**** Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for ourRespect@QBEprogram**** Most Inclusive Workplace at the Australian HR Institute (AHRI) AwardsRanked in the top ten in the AAGE Top Graduate Employers **** for medium sized program as voted by graduatesQBE recognises the value of diverse perspectives and experience.
We are committed to an inclusive workplace where everyone feels valued and respected for who they are.
If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of ournetworksplease contact us ******.
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📌 Product Owner - Gicop Claims Lead (New South Wales)
🏢 Qbe Insurance
📍 New South Wales