CommBox is seeking a Head of Customer Success to design and lead a proactive customer success function in Australia.
You will own onboarding, adoption, engagement, health metrics and advocacy, shaping the customer journey across the lifecycle.You will manage a team, develop scalable programs, and partner with Sales, Support, Product and Operations to maximize value and retention for B2B customers.
The role is Sydney-based with hybrid work and some travel.
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📌 Head Of Customer Success & Adoption Strategy (New South Wales)
🏢 Commbox
📍 New South Wales
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