An exciting opportunity has arisen for a suitably qualified and motivated fitness professional to deliver an exceptional member experience at this important community facility.Casual position available at PCYC Tweed HeadsIncentives to work with PCYCAccess to our employee rewards benefits with discounts across food, retail and travelAccess free PCYC gym membership at participating clubsWorkplace flexibility; morning and afternoon shiftsCareer progression opportunitiesAbout UsPCYC NSW is a life changing charity, established in ****, that works in partnership with community and NSW Police to empower youth, get kids active in life, and reduce and prevent youth crimeOver 100,000 people are members of our 65 clubs around NSWAbout the roleWe are looking for an enthusiastic person to join our Tweed Heads team to provide positive experiences to young people.In this varied and flexible role, classified as a Senior General Activities Officer under our Enterprise Agreement, you will be responsible for inspiring the team and leading the club to success.
Your role will see you use your people leadership skills, financial acumen, analytical capability, and management expertise to oversee all aspects of the club's gym and fitness activities.
You will be required to showcase your leading interpersonal, communication, and sales skills to drive a successful team to deliver an exceptional member experience, as well as;Manage sales budgets and analyse results to determine proactive strategies for improvementLead the delivery of exceptional member experiences and the successful resolution of member concernsCoordinate day-to-day gym operations,



including assisting reception desk services and administrationDrive membership lead generation, sales and retention activitiesDeliver outstanding customer service and build relationships with membersEnsure the facility is clean, safe, and running efficientlySupport and assist personal trainers in delivering top-quality servicesPromoting the club within the local community through outreach and marketing effortsNOTE - this is a hands-on role - you will be an integral part of the Team when it comes to being on the Gym Floor and delivering inspiring group training sessions.About YouAre you self-motivated with a passion for health and fitness and have flexibility to work early mornings, afternoons, evenings and weekends.
As well as;Certificate IV in Fitness (minimum)Current CPR/First Aid certification (or willingness to obtain)Robust sales acumen with a demonstrated ability to meet and exceed sales targetsExcellent leadership and team management skillsProficiency in CRM and gym management software, along with standard office toolsKnowledge of fitness industry trends and customer preferencesOutgoing and friendly personalityA positive role model, collaborative and team orientatedWell-developed communication and interpersonal skillDo you have the ability to obtain a compliant Working With Children Check and National Police Check?
PCYC is a Child Safe Organisation and an Equal Employment Opportunity (EEO) Employer that is committed to diversity and inclusion.
We encourage all applicants to apply.Please note: The successful candidate will be required to obtain aWorking with Children CheckandNational Police Criminal History Background Check (less than 6 months old).
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📌 Gym And Fitness Coordinator (Tweed Heads)
🏢 Police Citizens Youth Club NSW
📍 Tweed Heads