Sunny Care Home Services – Sunnybank Hills QLD
Sunnycare is one of the largest healthcare providers in Queensland, delivering both residential and in-home care services.
With state-of-the-art facilities, we are committed to bringing sunshine into the lives of our clients through tailored care packages designed to support independence while staying connected to the community.
We are a multicultural organisation with a diverse team from a wide range of backgrounds.
This enables us to better understand and respond to the unique challenges our clients may face in their daily lives, and to deliver care that is respectful, inclusive, and person-centred.
About Us
Sunnycare is one of the largest healthcare providers in Queensland, delivering both residential and in-home care services.
With state-of-the-art facilities, we are committed to bringing sunshine into the lives of our clients through tailored care packages designed to support independence while staying connected to the community.
We are a multicultural organisation with a diverse team from a wide range of backgrounds.
This enables us to better understand and respond to the unique challenges our clients may face in their daily lives, and to deliver care that is respectful, inclusive, and person-centred.
About the Role
The Funding & Claims Officer is responsible for the accurate and timely processing of NDIS and Support at Home claims, with a strong focus on financial accuracy, data validation, and compliance.
This role supports day-to-day claims operations, including claim submission, follow-up, and reconciliation, while assisting with accounts receivable and rental collection functions.
The position works closely with internal stakeholders to ensure claim accuracy, minimise revenue loss, and maintain operational efficiency.
Key Responsibilities




NDIS and Support at Home Claims
Process and submit claims accurately and within required timeframes
Review and validate service data prior to submission
Monitor claim status and follow up on rejected or outstanding claims
Investigate and escape discrepancies where required
Data Monitoring and Follow-up
Review claims data to ensure accuracy and completeness
Identify discrepancies and follow up with internal teams
Maintain accurate and up-to-date records
Stakeholder Communication
Respond to queries from Case Managers and internal stakeholders
Provide updates on claim status
Liaise with Finance and Operations teams to resolve issues
Accounts Receivable and Rental Support
Assist with Supported Independent Living rent collection
Monitor outstanding payments and follow up
Support accounts receivable processes and payment tracking
Other Duties
Provide support to finance team as required
Assist with process improvements
Perform other duties as directed by management
About You
Essential
Bachelor's degree in Accounting, Finance, or a related field
Strong attention to detail and high level of accuracy
Good Excel skills and ability to work with data
Strong organisational and time management skills
Desirable
Experience in Accounts Receivable or Assistant Accountant roles
Exposure to NDIS claims or healthcare funding
Familiarity with systems such as Careview, Xero, or similar
Why Join Us
Join a growing healthcare and NDIS provider in Queensland
Gain exposure to both finance and funding operations
Supportive team setting with training provided
Strong career progression opportunities, with potential to move into leadership roles as the organisation continues to grow
Access to employee benefits platforms (e.g. Flare HR and Employment Hero), offering a range of retail and service discounts
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📌 Funding & Claims Officer (Bilingual In Chinese & English) (Brisbane)
🏢 Sunny Care Home Services
📍 Brisbane