Pacific Claims Pty Ltd is a specialist in loss adjusting, risk mitigation analysis, claims preparation, pre and post-loss claim management, dispute resolution, and compliance services. With a team of professionals from diverse industries and trade backgrounds, we bring extensive expertise to the insurance sector. Our in-depth knowledge enables us to effectively address the complexities and challenges of various businesses and industries. At Pacific Claims, we are committed to delivering tailored solutions with a focus on understanding and supporting our clients’ unique needs.

Role Description
Conduct thorough investigations and assessments of insurance claims
Attend, review risk, investigate causation, confirm quantum of loss and assess policy coverage
Conduct interviews with policyholders, witnesses and other relevant parties to gather information and evidence
Appoint and collaborate with, other professionals, service providers and suppliers
Prepare written progress reports and seek instructions to negotiate claims
Meet Service Level Agreements and Key Performance Indicators
Ensure Contractual, Statutory and General Insurance Code of Practice (GICOP) requirements are met




Maintain timely communications with all stakeholders, giving transparent and accurate advice or updates
Participate in mentoring programs, as a Senior Member of the Loss Adjuster Team

Experience/Qualifications
Experience: 5+ experienc e within Property - major and complex loss, or Commercial, Liability, Construction and Engineering, or Strata
Education & licensing: Associate of AICLA for 5+ years; ANZIIF fellowship or university degree or an equivalent international qualification
Skills: expertise in full insurance claims lifecycle including the legislative framework, applicable codes and products, knowledge of administrative hearings and litigation processes
Excellent written and verbal communication skills
Robust organisational, negotiation and interpersonal skills
Proficiency in preparing written reports
Proficiency in using relevant software and systems for claims management and record keeping

The Offer
Immediate start
Generous packages negotiated that may include vehicle allowance and bonus Incentives
Work autonomously, with team and administrative support
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📌 Senior And Executive Loss Adjuster City Of Sydney
🏢 Pacific Claims
📍 City of Sydney