Virgin Australia is seeking a Customer Advocacy Analyst to transform customer insights into business improvements and strengthen the airline's customer advocacy capabilities ahead of aviation ombuds regulations.You will analyze advocacy and complaints data, develop dashboards, and collaborate with Experience, Operations and senior stakeholders to drive improvements that protect Virgin Australia's reputation.
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📌 Customer Advocacy & Insights Analyst (Hybrid) (New South Wales)
🏢 Virgin Australia
📍 New South Wales
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