Shangri-La Sydney is seeking a friendly Service Centre Agent to join our Reservations team.
You will manage guest requests, monitor calls and ensure accurate, expeditious service to hotel guests and colleagues.
You'll handle reservations with Sevenrooms and work across systems including Alcatel, PABX Omni Vista, Opera, Infrasys, Alice, Book360 and Service360.
A passion for hospitality and excellent communication are essential; shifts include overnight as the 24/7 operation requires.
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📌 Guest Services & Reservations Agent — 24/7 Luxury Hotel (New South Wales)
🏢 Shangri-La Group
📍 New South Wales
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