Head Of Customer Experience And Service Operations City Of Armadale

Head Of Customer Experience And Service Operations City Of Armadale

06 Aug
|
@
|
City of Armadale

06 Aug

@

City of Armadale

EarthLight is seeking a Customer Experience leader who will own the end-to-end customer journey across our mining and civil lighting solutions. You will design and scale systems, onboarding, SLAs, warranty, and proactive communications to drive consistent, high-quality outcomes.

You will build the CX function from the ground up, own NPS/CSAT, coordinate service teams and schedules, and implement HubSpot Service Hub as the single source of truth, ensuring repeatable, scalable processes.
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📌 Head Of Customer Experience And Service Operations City Of Armadale
🏢 @
📍 City of Armadale

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