Assistant Club Manager - Blacktown and Rouse Hill
Viva Leisure, parent company to Club Lime is looking for thoseinterested in development opportunities which may lead to clubmanagement, as part of our Future Leaders Programme.
This programmeis designed to develop Assistant Club Managers into future ClubManagers and provide a pathway to manage your very own club.
We have an exciting opportunity for an Assistant Club Managersat our clubs in Blacktown and Rouse Hill!
In this role, you'll gainhands‐on experience and mentorship from industry leaders, while receiving personalised development, upskilling opportunities, and constructive feedback to support your growth.
You'll be responsiblefor delivering exceptional leadership and promoting health andwell‐being among members and staff, all while building the skills needed to progress toward a future Club Manager role.
The Assistant Club Manager supports the Club Manager inoverseeing day-to-day club operations and plays a key role indelivering an exceptional member experience.
Responsibilitiesinclude assisting in the leadership and development of a high-performing team, maintaining a clean, safe, and well-presentedfacility, and ensuring the club offers engaging programs that meet and exceed member expectations.
The role requires a strong focus on customer service,operational excellence, and driving new membership sales.
In theabsence of the Club Manager, the Assistant Club Manager acts as theprimary point of contact and represents the club, ensuringcontinuity in leadership and service standards.
THEOPPORTUNITY
Viva Leisure, parent company to Club Lime is looking for thoseinterested in development opportunities which may lead to clubmanagement, as part of our Future Leaders Programme.
This programmeis designed to develop Assistant Club Managers into future ClubManagers and provide a pathway to manage your very own club.
We have an exciting opportunity for an Assistant Club Managersat our clubs in Blacktown and Rouse Hill!
In this role, you'll gainhands‐on experience and mentorship from industry leaders, while receiving personalised development, upskilling opportunities, and constructive feedback to support your growth.
You'll be responsiblefor delivering exceptional leadership and promoting health andwell‐being among members and staff, all while building the skills needed to progress toward a future Club Manager role.
The Assistant Club Manager supports the Club Manager inoverseeing day-to-day club operations and plays a key role indelivering an exceptional member experience.
Responsibilitiesinclude assisting in the leadership and development of a high-performing team, maintaining a clean, safe, and well-presentedfacility, and ensuring the club offers engaging programs that meet and exceed member expectations.
The role requires a strong focus on customer service,operational excellence, and driving new membership sales.
In theabsence of the Club Manager,



the Assistant Club Manager acts as theprimary point of contact and represents the club, ensuringcontinuity in leadership and service standards.
SKILLS & EXPERIENCE
We are looking for someone with:
Current First Aid and CPR certification (or willingness toobtain)
Strong knowledge of and a passion for the FitnessIndustry
Experience in sales and customer service, ideally withinthe fitness or retail sectors
Demonstrated people management and team leadershipexperience
Proven sales aptitude with a results-driven mindset andability to meet targets
Proficiency in Microsoft Office applications (e.g., Word,Excel, Outlook)
KEY RESPONSIBILITIES
Drive membership growth by proactively following up onleads and walk-ins to maximise conversion
Monitor club performance metrics (e.g. Net Member Movement,PT Packs sold) and support improvement initiatives
Provide coaching, feedback, and training to staff toenhance sales and customer service capabilities
Ensure accurate onboarding of new members, includinginductions and access setup
Promote additional services such as Personal Training,Programs, and Group Fitness to enhance member experience
Collaborate with the Club Manager on local marketinginitiatives and community engagement
Respond to member enquiries and complaints, escalatingissues as needed
Maintain cleanliness, safety, and functionality of clubfacilities and equipment
Support safety compliance through audits, incidentreporting, and hazard management
Assist with administrative duties and ensure adherence tocompany policies and procedures
Lead by example, fostering a positive team culture andsupporting staff development and recruitment
Manage and support Group Fitness and Personal Trainingoperations, including timetabling, recruitment, and leadgeneration
YOUR LIFE ATVIVA - PERKS & BENEFITS
As an employer of choice, Viva prides itself on supporting youin the best way possible by providing a range of incentives thatmeet the everyday needs of our people.
We offer a range of benefitsto our employees such as Flexible Work Arrangements and greatwork‐life balance for personal rejuvenation and well‐being, PaidParental Leave, Free fitness membership, Central locations withbrand new facilities and ongoing Learning and Developmentopportunities.
With countless career paths under one roof, thepossibilities are endless.
Above all, Viva is committed to fostering a diverse andinclusive culture where every background, perspective, gender, andidentity is celebrated.




We believe in empowering everyone to bethemselves, knowing that it's when we embrace our differences thatwe perform at our best.
We make every opportunity last at Viva and are looking to findmembers of the team to upskill and develop all with the aim to makeViva the best place to work.
ABOUT VIVALEISURE
At Viva Leisure, our mission is simple: to connect health andwellness to as many people as possible through our awesome,affordable, and accessible facilities.
Our vision is to be thenumber one in the industry — benefitting our members, shareholders,franchisees, communities, and employees alike.
As an Australian-owned and ASX-listed company, we offer adiverse range of health and fitness solutions, including big-boxhealth clubs, express gyms, high-intensity group training studios,Pilates, yoga, aquatics, women's-only facilities, personaltraining, and more.
Established in ****, our key brands includeClub Lime, hiit republic, Plus Fitness, GROUNDUP, and Rebalance.With over 300 facilities across Australia and internationally,including corporate-owned and franchised sites, we're proud toserve diverse communities.
In ****, Viva Leisure acquired Chain Collective Group to expandour fitness franchise brands both domestically and internationally.Chain Collective now operates as the franchising arm of VivaLeisure, proudly holding Plus Fitness as its flagship franchisedbrand — paving the way for the continued growth and success ofmultiple fitness concepts across Australia and beyond.
In ****, Viva Leisure acquired a 34% stake in Boutique FitnessStudios (BFS), the master franchisee for leading global brandsincluding Club Pilates, Rumble Boxing, StretchLab, and CycleBar.This partnership marks an exciting new chapter as Viva's RebalancePilates & Yoga studios transition to Club Pilates, uniting localexpertise with world-class brand standards to deliver a premiummember experience.
That same year, Viva Leisure also acquired a 25%equity stake in World Gym Australia, along with threecorporate-owned World Gym locations in Queensland — Stafford,Coomera, and Underwood — further strengthening our presence in thepremium fitness sector.
ACKNOWLEDGEMENT
Viva Leisure acknowledges and pays respect to the TraditionalCustodians of Country throughout Australia.
We are grateful for theopportunity to operate facilities on these lands and to contributeto the health and well‐being of all communities we form partof.
As a company dedicated to promoting health and wellness, we arecommitted to fostering an inclusive setting within ourfacilities and workplaces that welcomes, respects and celebratesthe rich cultural heritage of Indigenous peoples.
Viva Leisure reserves the right to close this advertisementprior to the stated closing date should a suitable candidate beidentified.
Attachments:
- Club Lime - Assistant Club Manager - Position Description - February ****.pdf
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📌 Assistant Club Manager - Blacktown And Rouse Hill (New South Wales)
🏢 Viva Leisure
📍 New South Wales