Hospitality Services Team Leader - Residential Aged Care
You'll lead and deliver person-centred hospitality services within our Residential Aged Care community, overseeing high-quality catering, cleaning, and laundry operations. You'll foster a culture of teamwork and customer service while driving continuous improvement. You'll empower individuals to live more independently, safely, and meaningfully by:
Lead and support catering, cleaning, and laundry teams to deliver high quality hospitality services in a warm, home-like environment.
Ensure compliance with food safety, hygiene, and infection control standards across all hospitality operations are followed.
Promote resident choice, dignity, and quality of life through exceptional service and attention to individual preferences.
Foster a positive, customer focused team culture built on cooperation, respect, and continuous improvement.
Monitor quality, budgets, and compliance with Aged Care Accreditation Standards to ensure excellence in service delivery.
What We Offer
Purpose-led practice – Be part of a not-for-profit organisation that puts people, not profits, at the heart of care
Team Culture – Be part of a collaborative and supportive team that values your skills and wellbeing
Attractive Remuneration plus packaging perks – Boost your take-home pay by up to $18,550 annually through not-for-profit tax concessions




What We're Looking For
Demonstrated ability to lead and motivate a customer-focused team across catering, cleaning, and laundry services.
Proven experience working in a medium-scale commercial kitchen, ideally within a health or aged care environment.
Strong commitment to Workplace Health & Safety, food hygiene, and infection control standards.
Excellent communication and teamwork skills with the ability to supervise a diverse workforce.
Compassion, respect, and professionalism in interactions with residents, families, colleagues, and visitors.
A Valuable Addition, Yet Not a Must-Have!
Demonstrated ability to understand and use effectively electronic systems that support, ordering of consumables, financial management of goods for all Hospitality services.
Ability to undertake stock requisition and control within budget guidelines.
Willingness and ability to obtain Certificate IV Hospitality Operations.
Proof of COVID-19 vaccination status (or as required by legislation and WMQ policy)
Relevant probity checks required by legislation and WMQ Limited policy.
Current Queensland Driver's Licence and willingness to travel for work
Ready to Join Us?
Be part of something meaningful. Join a team that values you and the difference you make every day.
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📌 Hospitality Services Team Leader - Residential Aged Care (Queensland)
🏢 Wesley Mission Queensland
📍 Queensland