Everlab is building the future of preventive health in Australia. We seek a Customer Success Specialist to own the member retention experience end-to-end, guiding members through renewal options with empathy and precision.
This role focuses on relationship-building, pipeline management, and data-informed decisions in a rapid-growing setting. The position supports a hybrid work model with 1–2 days per week in-office for Melbourne or Sydney, and potential for fully remote work for others in
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📌 Retention Specialist: Preventive Health & Member Growth (New South Wales)
🏢 Everlab
📍 New South Wales
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