Initial point of contact for infants, children & young people, aged between 0-25 years
Work across 3 shifts between 07h & 22h Mon to Fri and 2 shifts 07h & 22h on weekend
Permanent Part time opportunity | 64 hours per Fortnight
About the role
Join a highly skilled Child & Youth Phone Triage Team within Barwon Health's Acute Intervention Service.
As a senior mental health clinician, you will be the first point of contact for young people aged 0–25, delivering timely mental health and AOD triage, clinical advice, and referral to appropriate care pathways.
Key Responsibilities
Conduct high-quality, timely mental health, alcohol and other drug triage assessments (primarily via phone) for infants, children and young people aged 0–25 years.
Undertake comprehensive risk assessment, formulation and care pathway planning.
Provide clear, evidence-informed clinical advice, recommendations and referrals within established governance frameworks.
Receive and respond to referrals via telephone and written formats (including email).
Communicate with empathy and professionalism when supporting young people, families, carers and referrers.
Collaborate effectively with internal and external stakeholders to facilitate safe and appropriate service access.
What we're looking for
We are seeking a confident and compassionate Senior Mental Health Clinician who thrives in a dynamic setting and values making a meaningful impact at the earliest point of intervention.
Along with strong mental health triage capability, you will:
Demonstrate experience working with infants, children and young people experiencing mental health and/or substance use concerns.
Be confident in clinical decision-making, including risk assessment and formulation in time-sensitive situations.
Communicate clearly and effectively over the phone, building rapport and trust quickly.
Work collaboratively within multidisciplinary and governance frameworks while maintaining clinical accountability.




Show commitment to recovery-oriented, trauma-informed and family-inclusive practice.
Be flexible to work across a rotating roster between 7:00am and 10:00pm, 7 days per week.
Position Description
Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.
Barwon Health staff benefits
Excellent working conditions and a solid sense of job satisfaction
A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
Extensive professional development opportunities
Attractive salary packaging benefitsLiving expenses capped at $9,010
Meals and entertainment capped at $2,650
For more information about working at Barwon Health,please click Here
Diversity and Inclusion
Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve.
We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.
Child Safety
We are strongly committed to the safety and wellbeing of all children and young people.
Click here for further information on the Victorian Government's Child Safe Standards:About Child Safe Standards | Victorian Government ()
Additional information
If you need adjustments to participate in the recruitment process, please contact us at ******
All appointments are subject to:
Satisfactory Police Record Check
Immunisation Status Clearance
Working with Children Check (if applicable)
To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description.
Please note: We do not accept resumes via email.

📌 Senior Clinician | Child And Youth Phone Triage (Warrnambool)
🏢 Barwon Health
📍 Warrnambool