Medical Receptionist/ Medical Administration (F/T or P/T)
ACT Day Hospital is a purpose-built, state-of-the-art multispecialty day hospital located in the heart of Deakin, Canberra. Our modern facility has been designed to deliver exceptional patient care through advanced technology, effective clinical workflows, and a highly skilled multidisciplinary team.
With two contemporary operating theatres and a growing range of surgical specialties, this is an exciting opportunity to join a dynamic and supportive team in a modern healthcare environment.
Key Responsibilities
Your responsibilities will include, but are not limited to:
Liaising closely with the Peri operative liaison Nurse regarding surgical booking enquiries.
Conducting online health fund eligibility checks.
Preparing uninsured facility quotations.
Taking electronic payment at time of procedure.
Managing Informed Financial Consent documentation.
Responding to patient and clinician enquiries via telephone and email.
Scanning and uploading documentation into the FYDO practice management system.
Accurate data entry and maintenance of patient records.
Providing administrative support to ensure efficient patient flow and surgical scheduling.
Skills & Experience
To be successful in this role, you will have:




Excellent customer service and interpersonal skills.
Professional telephone manner and strong communication skills.
Ability to prioritise competing tasks in a busy environment.
Strong organisational skills with exceptional attention to detail.
Ability to work both independently and collaboratively within a team.
Sound administrative and computer skills.
Previous experience in medical administration (highly regarded).
Experience using
FYDO
practice management software (preferred).
Experience with surgical bookings, health fund eligibility checks, uninsured quotes, and patient financial discussions will be highly regarded.
Why Join ACT Day Hospital?
We value our team and offer a supportive workplace where you can thrive professionally.
We offer:
Free on-site parking
Modern, purpose-built offices and facilities
Chance to work within a growing, innovative day hospital
Supportive and friendly team environment
Career development opportunities as the hospital continues to expand
If you are passionate about providing exceptional patient service and would like to join a progressive, growing healthcare organisation, we would love to hear from you.
Only successful applicants will be contacted.
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📌 Medical Receptionist/ Medical Administration (F/T Or P/T) (Canberra)
🏢 ACT Day Hospital
📍 Canberra