HERTZ (DK THOMPSON PARTNERSHIP) - Castle Hill NSW
Multi Brand Franchise of Hertz Australia
As a world leader in the Car Rental Industry, Hertz operates in more than 150 countries worldwide. At Hertz, we PRIDE ourselves on our reputation for providing excellent customer service, fast. We're looking for a dynamic and motivated Customer Service Representative. Our goal is to be the very best at what we do
DK Thompson Partnership as been in operation for over 27 years and proudly operates Hertz & Thrifty brands across locations in Sydney & the Hunter Valley.
FULL TIME AND CASUAL POSITIONS AVAILABLE
What is this role all about?
You will be responsible for providing exceptional customer serviceto our customers to ensure the continued growth and profitability. You will be required to workat any of our Western Sydney locations (Penrith, Castle Hill, Bankstown, Fivedock and Parramatta)
In this role you will:
Create a positive customer experience
Complete rental andreturn transactions efficiently and accurately
Provide accurate information
Sell Hertz & Thrifty rental options to our valued customers
Ensure overall customer satisfaction by resolving issues
Handling incoming and outgoing phone calls
Have the ability to clean and transport vehicles when needed.
What do we need from you?




To be successful in this position, our new team member will be able to demonstrate the following:
Previous experience in customer service or sales
Strong leadership and decision-making skills
Ability to work alone and as part of a team
Excellent verbal and written communication skills
Computer and keyboard skills are essential
Flexibility of working hours across 7 days Mon to Sun.
You must hold a current NSW driver's license
Ability to travel and work at any of DK Thompson Partnership HERTZ locations
Be willing to undergo a National Police Check at our cost.
*Please note this position involves working across all locations, as listed
Experience in Rental Car Industry would be an advantage.
What do you get?
In return for your hard work and dedication, you will be rewarded with:
A competitive hourly rate & incentives
Full training
Company uniform
A supportive team workplace
Career growth and development opportunities
This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.
Applicants must be eligible to work in Australia.
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📌 Customer Service Representative - Hertz Car & Truck Rental (New South Wales)
🏢 HERTZ (DK THOMPSON PARTNERSHIP)
📍 New South Wales