Blackwoods is seeking a Customer Care Team Leader based in Canning Vale to lead a fast-paced team, coaching and mentoring staff while driving service quality and KPI outcomes. You will work with Sales and site stakeholders to ensure aligned customer outcomes and participate in recruitment, onboarding and workforce planning to build a robust, capable team.
In this permanent role you will oversee daily telephony, email and systems workflows, manage escalations, and foster a high-performance
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📌 Customer Care Team Leader: Drive Excellence & Growth (City of Canning)
🏢 Blackwoods
📍 City of Canning
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