Stryker Corporation is seeking a Senior Customer Care Representative in Australia to serve as the go-to expert for complex enquiries and to drive excellence in the customer experience. The role emphasizes problem-solving, process improvement, and robust governance to ensure high quality service.
You will partner with leaders and cross-functional teams to share knowledge, streamline workflows, and embed best practices across Customer Care, while maintaining compliance and audit readiness.
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📌 Senior Customer Care Lead - Escalations & Improvement (City of Sydney)
🏢 Stryker
📍 City of Sydney
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