Transport for NSW is seeking a Senior Support Analyst to maintain and optimise critical transport management systems and motorway applications. You’ll lead complex incident responses, ensure system availability, and collaborate with vendors and internal stakeholders to deliver improvements.
The role emphasizes ITIL-driven incident/problem management, mentoring junior analysts, and developing robust technical documentation to support 24/7 operations for NSW’s transport network.
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📌 Senior Support Analyst: Critical Incidents Lead (City of Sydney)
🏢 Transport For Nsw
📍 City of Sydney
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