Westpac Bank is seeking a Fraud & Scams Officer in our digital stream. You will protect customers from fraud and scams, handling 40+ calls daily in a quick-paced environment. This is a phone-based role at our Paramatta contact centre with shift-based hours across days, evenings, and weekends.
You will gather information, analyse circumstances, apply judgement, and take action to safeguard customers and the bank, while meeting service levels and compliance standards.
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📌 Fraud & Scams Response Specialist (City of Parramatta Council)
🏢 Westpac Bank
📍 City of Parramatta Council
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