Employment Type: Permanent

Closing Date: 13 Aug :59pm

Job Title: Principal Lead- Business Performance & Strategic Operations

Job Summary: As Principal Lead - Business performance and Strategic Operations, you'll act as a trusted advisor to executive leaders, helping connect priorities across multiple functions, simplify complexity and accelerate delivery against strategic objectives. You'll play a critical role in improving organisational effectiveness by driving accountability, governance, business performance and transformation outcomes.

Job Description

What You'll Do

- Partner with senior executives and leadership teams to translate strategy into operational plans, priorities and measurable outcomes.
- Connect activity across multiple business functions, ensuring dependencies, risks, opportunities and trade-offs are identified and effectively managed.
- Act as a trusted advisor, providing strategic insights, recommendations and decision support to executive stakeholders.
- Drive governance, planning and operating rhythms that improve business performance, accountability and delivery discipline.
- Lead the development and execution of business operations roadmaps that support strategic priorities and business plans, including OPEX and CAPEX planning, while proactively identifying risks, dependencies and mitigation strategies.
- Lead and support strategic initiatives, transformation activities and business improvement programs that deliver sustainable outcomes.
- Help leaders prioritise effectively by balancing competing demands and focusing effort on the highest-value work.
- Strengthen portfolio performance through greater visibility of commitments, risks,



actions and progress against objectives.
- Foster a culture of accountability, collaboration and high performance across a diverse and complex operating environment.
- Influence enterprise-wide outcomes through strong stakeholder engagement, executive presence and cross-functional leadership.
- Simplify complexity by synthesising information, identifying themes and providing explicit, actionable recommendations.
- Support commercial, operational and transformation outcomes through data-driven insights and strategic business management practices.
- Champion continuous improvement and modern ways of working that enhance organisational effectiveness and execution.

About You

- Significant experience in strategic business operations, executive partnering, business management, transformation or portfolio leadership.
- Demonstrated success supporting senior leaders to execute strategy across large, complex organisations.
- Proven commercial and business acumen, with an ability to understand operational performance, business drivers and strategic trade-offs.
- Experience leading governance, planning, business performance and executive reporting processes.
- Exceptional stakeholder engagement and influencing capability across matrixed environments.




- Strong change management and transformation experience.
- Excellent judgement, resilience and ability to operate autonomously.
- Outstanding communication skills with the ability to translate complexity into clear business insights and recommendations.
- A track record of improving organisational performance, alignment and execution.
- High emotional intelligence, credibility and executive presence.

If you're energised by solving complex business challenges, partnering with senior leaders and helping organisations perform at their best, we'd love to hear from you.

We're an iconic Aussie brand with a global footprint. From our earliest days in the Postmaster General's Office to the Australian icon we are today, the heart of Telstra has never changed. We've always been committed to being a great place to work as we make the world a better place too.

Working at Telstra, we all have a why. Whether it’s endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we’re motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most. We are committed to making it easy for everyone to apply. If you require accessibility support or adjustments during the recruitment process, please send an email to Disability and Accessibility inbox.

In a business as big and diverse as ours, there's a huge breadth of career paths available. Uncover opportunities, broaden your experience, and discover the many areas of our organization there is to explore. Explore our teams

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📌 Principal Lead- Business Performance & Strategic Operations (City of Sydney)
🏢 Telstra Corporation
📍 City of Sydney