Westpac's Fraud & Scams Officer in our digital stream is a phone-based role within the Dharug / Paramatta contact centre. You'll spend your day speaking with customers while investigating fraud and scams, reviewing alerts, gathering information and taking action to protect customers and minimise risk.
This quick-paced environment handles 40+ inbound and outbound calls daily, assesses risks, creates case files and works with fraud specialists to prevent losses while meeting quality and
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📌 Fraud & Scams Response Specialist (City of Parramatta Council)
🏢 Westpac
📍 City of Parramatta Council
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