Dementia Australia is seeking a full time Helpline Team Leader based in North Ryde, NSW.
You will lead and develop the helpline team, manage day-to-day operations and rostering, and drive service delivery improvements across programs with a focus on client satisfaction.You will participate in an on-call roster, occasionally work outside business hours, and report to the Manager Helpline Services.
The role emphasises collaboration, governance, and continuous learning within a supportive culture.
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📌 Dementia Helpline Team Leader | Lead, Innovate & Support (New South Wales)
🏢 Dementia Australia
📍 New South Wales
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