World Gym Ashmore is seeking a Customer Service Manager to lead our member services and ensure exceptional experiences at our Gold Coast location. You will oversee overdue payments, cancellations, and member complaints while driving a positive, engaging setting across the team.
As the Customer Service Manager, you will leverage data and member feedback to identify trends and implement improvements, ensuring policy adherence and a welcoming atmosphere for all members and guests.
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📌 Member Experience Manager — Gym Leadership & Growth (City of Gold Coast)
🏢 World Gym
📍 City of Gold Coast
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