Elsevier is seeking a Customer Success Manager to act as the primary post-sales contact, guiding onboarding, enablement, and value realization across Solutions and Research Sales portfolios. You will work with Account Managers and support teams to ensure strategic goals are achieved and adoption is maximized.
The role focuses on driving value realization, customer retention, renewal growth, and identifying opportunities for upsell and cross-sell, supported by trainer, implementation, and
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📌 Strategic Customer Success Manager – Science & Health (New South Wales)
🏢 RELX (Singapore) Pte
📍 New South Wales
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