12-month fixed term contract, full-time hours

Lead GICOP change acrossAUSPACClaims

Hybrid role – happy to talk versatile working

The opportunity

We have an exciting opportunity for a Product Owner to join QBE on a 12-month fixed term contract within our AUSPAC Claims business.

This role is critical in driving and coordinating the delivery of GICOP-related change across the Claims value chain. With requirements spanning multiple systems, processes, and digital initiatives, you will play a key role in aligning change activity.

About QBE

At QBE, we get to the heart of what matters for our customers.And we do it all with a human touch.

We’rean international insurer with more than 13,000 people working across 26 countries – which meanswe’rebig enough for your ambitions, yet small enough for you to make a real impact.It’san exciting time.We’rebuilding momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact – at work and in the world?Aspart of the QBE team,you’llget to spend every day working with people who are passionate,talentedand kind.

Your new role

Own and coordinate the delivery of GICOP change requirements across Claims, spanning systems, process, and digital initiatives

Translate regulatory requirements into clear, prioritised backlogs and actionable delivery plans

Identifygaps, overlaps, and dependencies across multiple change initiatives to ensure alignment and consistency

Work closely with Claims leaders, technical teams, and transformation stakeholders across General Insurance and Accident & Health

Partner with delivery squads to drive execution and ensure outcomes are aligned to operational and customer needs

Support the operationalisation of GICOP changes, ensuring solutions are sustainable and embedded effectively

Leverage systems knowledge (including Guidewire) to inform solution design and delivery





Provide clear communication and reporting on progress, risks, and delivery outcomes

About you

Proven experience as a Product Owner or similar role delivering complex, cross-functional change initiatives

Strong ability to translate regulatory or compliance-driven requirements into practical, deliverable outcomes

Experienceidentifyinggaps and aligning multiple concurrent change initiatives across systems and processes

Strong stakeholder management across business, technology, and transformation teams

Experience within insurance or financial services, with exposure to Claims (GICOP knowledgeadvantageous)

Experience with claims systems (ideally Guidewire) and working within agile delivery environments

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance

Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice

18 weeks’ gender-equal flexible leave for all new parents, including paid super

Awards & Recognition

We value our employee’s experience with us and are proud to have beenrecognisedfor the following awards:

2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for ourRespect@QBEprogram

2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards

Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates

QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of ournetworksplease contact us at***********@qbe.com.

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📌 Product Owner - GICOP Claims Lead (New South Wales)
🏢 Qbe Insurance
📍 New South Wales