4d ago , from Illawarra Mercury Job Board

- Attractive not-for-profit salary packaging options
- Part-time, 28 hours per week, fixed term to 30 June 2027
- Working days and hours to be agreed by mutual arrangement
- SCHADS Award Level 4 with wages of $50.71 – $54.56 per hour plus superannuation
- Onsite client-facing role based across Bankstown and Campsie
- Additional paid wellbeing leave and a supportive, culturally diverse workplace

Metro Assist is seeking a Korean-speaking Bilingual Health Navigator to help people with limited or no Englishproficiencyaccess health and social support services with confidence.

About us

Metro Assist’s vision is to achieve a fair society that respects diversity and enables all people to reach their full potential. We work with individuals,familiesand communities of diverse backgrounds, including migrants and refugees, and support their efforts to become resilient and empowered through our range of services.

We provide refugee settlement support, employment services, family services, emergency relief, tenancy advice, financial counselling, and undertake community development projects and initiatives. More information about Metro Assist is available on our website www.metroassist.org.au

Metro Assist is strengthening and evolving its service delivery model as part of a broader period of organisational integration and growth. This role will contribute to accessible, culturally responsive services and constructive partnerships with Korean-speaking communities.

Metro Assist’s vision is to achieve a fair society that respects diversity and enables all people to reach their full potential. We work with individuals,familiesand communities of diverse backgrounds, including migrants and refugees, and support their efforts to become resilient and empowered through our range of services.

We provide refugee settlement support, employment services, family services, emergency relief, tenancy advice, financial counselling, and undertake community development projects and initiatives. More information about Metro Assist is available on our website www.metroassist.org.au





Metro Assist is strengthening and evolving its service delivery model as part of a broader period of organisational integration and growth. This role will contribute to accessible, culturally responsive services and constructive partnerships with Korean-speaking communities.

About the role

The Multicultural Health Navigator Program supports people with limited or no Englishproficiencyto access health and social support services. Working with Korean-speaking clients, you will conduct intake assessments,identifyneeds, provide referrals and individual support, and help clients build the knowledge and confidence to navigate services more independently.

You will also promote the program through community outreach and Korean-language presentations, recruit eligible participants, maintain accurate client records and reporting, and work closely with Metro Assist, Advance Diversity Services and community partners.

This is a part-time, fixed-term position until 30 June 2027, with commencement as soon as possible. The role is onsite and client-facing, based across Bankstown and Campsie. Working days and hours will be agreed by mutual arrangement.

The position is responsible for the following:

- Providing culturally responsive individual support with appointments, referrals, forms, online portals, transportarrangementsand communication with service providers.
- Assessing client needs, identifyingappropriate healthand socialsupports, and helping clients build self-efficacy.
- Delivering Korean-language information sessions, communityoutreachand promotional activities.
- Maintainingaccurateclient records, calendars, monthly progress reports, casestudiesand program data.
- Building constructive relationships with Korean community groups, serviceprovidersand program partners.




- Protecting client confidentiality andcomplying withinformation security, child-safe andorganisationalrequirements.

The salary is SCHADS Award Level 4, currently $50.71 to $54.56 per hour plus superannuation, depending on experience and relevant qualifications. Generous salary packaging options are available to increase your take-home pay, andadditionalpaid wellbeing leave days are provided to all staff. The successful applicant will receive ongoing support and supervision and have access to our confidential Employee Assistance Program offering a range of wellbeing support.

The ideal candidate will have:

- Fluency in Korean and effective written and spoken English.
- Relevant qualifications and experience in community services, health navigation, social work,welfareor support for culturally and linguistically diverse communities.
- Knowledge of Australian health and social support systems and the ability to explain them clearly in Korean.
- Experience engaging Korean communities and delivering in-language presentations,outreachor promotional activities.
- Capability in client assessment, referrals, casesupportand trauma-informed practice.
- Well-developed interpersonal skills and the judgement to work independently while contributing to a team-oriented team.
- Accurate digital recordkeeping, data-entryand reporting skills.
- A current NSW driverlicenceand access to an insured vehicle for work travel.
- The ability to obtain ormaintaina satisfactory National Police Check and current Working with Children Check.

Metro Assist is an Equal Opportunity Employer and supports an inclusive approachinthe workplace. We celebrate our diversity and welcome applications from all cultures, ages, religions, genders, LGBTQIA+ people, Aboriginal and Torres Strait Islander peoples, and people with disabilities.

All offers of employment are subject to a satisfactory National Police Check and provision of a current Working with Children Check.

The successful applicant will be required to provide evidence of appropriate legal rights to work in Australia.

A position description is attached.

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📌 Bilingual Health Navigator - Korean Speaking (New South Wales)
🏢 Metro Assist
📍 New South Wales