AlayaCare in Sydney is seeking an Application Support Specialist (Customer Experience Specialist) to support our Community Home Care product. This full time, hybrid role offers two days in the office and three days working from home, and focuses on troubleshooting complex issues, guiding best-practice use of the platform, and helping customers maximise value from our SaaS solution across the region.
You’ll manage a queue of customer requests in Zendesk, connect with customers via phone and Zoom,
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📌 SaaS Application Support Specialist — Hybrid, Stock (City of Sydney)
🏢 Alayacare
📍 City of Sydney
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