Hybrid Dispute Resolution Specialist – Financial Services (New South Wales)

Hybrid Dispute Resolution Specialist – Financial Services (New South Wales)

05 Aug
|
Australian Financial Complaints Authority
|
New South Wales

05 Aug

Australian Financial Complaints Authority

New South Wales

Australian Financial Complaints Authority (AFCA) is seeking a Dispute Resolution Specialist to assess and resolve complaints arising from consumers and small businesses. You will review cases, gather information from parties, and apply AFCA criteria to determine fair outcomes.

The role emphasizes effective negotiation, use of alternative dispute resolution, and the ability to produce transparent preliminary assessments and plain-English draft decisions, with hybrid work and an inclusive culture

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📌 Hybrid Dispute Resolution Specialist – Financial Services (New South Wales)
🏢 Australian Financial Complaints Authority
📍 New South Wales

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