LawConnect is building a commercial Customer Success function to deliver for both the business and law firms. You will lead a small, growing team of Customer Success Managers, turning cohort targets into an operating plan, repeatable playbooks, and a team that executes consistently.
You're a player-coach: close enough to the customer and the data to know what works, and able to scale it across a growing team.
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📌 Head Of Customer Success & Growth Saas New South Wales
🏢 Docorto
📍 New South Wales
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