Brooklyn Donuts & Coffee Co. (Charlestown, Kotara, Glendale, Greenhills - Please indicate your store preference in your application)
Do you love great coffee, great people, and creating an awesome customer experience?
We're looking for an energetic, friendly and customer-focused Front of House Team Member to join our growing Brooklyn Donuts & Coffee Co. family.
If you're someone who brings positive energy, enjoys working in a fast-paced environment and loves putting a smile on people's faces, we'd love to hear from you!
About the Role
As the face of our store, you'll be responsible for delivering exceptional customer service while preparing quality coffee, serving our delicious donuts, and helping create a welcoming experience for every customer who walks through our doors.
We're looking for someone who thrives in a busy environment and enjoys working as part of a supportive team.
What You'll Be Doing
- Providing outstanding customer service with every interaction
- Making great coffee (Barista experience preferred but not essential)
- Taking customer orders and processing payments
- Preparing and presenting food and beveragesMaintaining a clean, organised and welcoming store
- Assisting with opening, closing and daily store operations
- Working efficiently during busy periods while maintaining a positive attitude
About You
- Friendly,
bubbly and genuinely enjoys talking with people
- Energetic with a positive, can-do attitude
- Passionate about delivering an exceptional customer experience
- Reliable, punctual and takes pride in their work
- Able to work well under pressure in a quick-paced environment
- A team player who enjoys supporting those around them
- Well presented with excellent communication skills
Experience
- Previous customer service or hospitality experience is highly regarded
- Coffee/barista experience is preferred, however full training can be provided for the right person
- Food handling experience is an advantage but not essential
Availability
This position requires availability Monday to Friday during daytime trading hours, with flexibility to work additional shifts and weekends if required.
Why Join Brooklyn Donuts & Coffee Co.?
- Work with a fun, supportive and passionate team
- Full training and ongoing development
- Opportunity to develop your barista skills
- Staff discounts
- Career progression opportunities within our growing business
- Be part of a company that values great people and outstanding customer service
If you're passionate about coffee, love working with people and want to be part of a team that brings energy and smiles every day, we'd love to hear from you.
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📌 Front of House Team Member / Barsita (New South Wales)
🏢 BDCC Kotara
📍 New South Wales
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