Maharam is the leading creator of textiles for interiors. Recognized for its rigorous and holistic commitment, Maharam embraces a range of disciplines, from product, graphic, and digital design to art and architecture. Known for its aesthetic and industrial innovation, Maharam’s work is guided by five main principles: utility, technology, tradition, luxury, and environmental impact.

Job Title

International Sales Specialist

Department

International Sales

Job Summary

Responsible for the client experience as it relates to international sales clients and customers. Support function for client contact via incoming/outgoing phone calls, emails and client showroom visits; and direct assistance to representatives as inside partner. Additional job-related/territory duties and showroom responsibilities.

Essential Functions

- Operate as the lead point of contact for any and all matters specific to given customer accounts
- Manage client inquiries including: inventory tracking, sample requests, order placement, product information, and project specific follow-up
- Work cross-functionally with colleagues and managers in operations, resource management, quality assurance and fulfillment
- Collaborate with sales team to design expansion plans and account management strategies
- Develop and nurture strong working relationships both internally and externally




- Interact with clients with the ability to openly talk about our sales line and guide our customers through the showroom experience
- Miscellaneous duties include local showroom sample inventory maintenance, and maintaining work setting to Maharam standards

Magnitude and Relationship Reporting

This position reports to Manager, International Sales Support

Contacts inside and outside the organization

This position has contact with our international logistics, credit, resource management, quality assurance and warehouse staff. Additionally, there is direct contact with local sales reps and sales coordinators in other offices as needed for samples and project follow-up.

Knowledge and Skills

- Proficient in MS Word and Excel
- Ability to make decisions and solve problems independently and professionally
- Excellent interpersonal and communication skills
- Detail oriented and organized with an ability to multitask
- Driven, self-starter who is comfortable working autonomously
- Superior time management skills and comprehension of global time zones
- Desire to work as part of a team

Education and Experience

Bachelor's degree in Business Administration or related field of study

Minimum 4 Years Of Related Experience

Minimum of four years of related experience in international sales support or client service functions.

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📌 International Sales Support Specialist (City of Sydney)
🏢 Maharam
📍 City of Sydney