Drive the future of travel money—own the strategy, launch game‑changing products, and lead innovation that delivers real commercial impact. About The Opportunity As Head of Product, you will lead the end‑to‑end product lifecycle, shaping and delivering innovative travel money and financial solutions that drive growth and customer value. You’ll play a pivotal leadership role, identifying new market opportunities, building strategic partnerships, and bringing products to life across both retail and digital channels. Working closely with senior leadership, you’ll influence the future of the product portfolio while building a high‑performing product function. This is a high‑impact opportunity to drive product‑led growth in a dynamic, customer‑focused environment.

Key Responsibilities

Represent the business at industry events, conferences, and partner forums

Foster a culture of innovation, customer‑centricity, and commercial discipline

Develop product training and collateral to support frontline teams and cross‑selling

Own product P&L; performance, including revenue, margins, and cost management

Establish KPIs and reporting frameworks to measure product success and growth

Continuously optimise existing products using customer insights and performance data

Contribute to executive leadership discussions and champion product‑led growth

Build and develop the product team, recruiting and mentoring product professionals

Lead the end‑to‑end product development lifecycle from concept to launch and scale

Structure commercial agreements including revenue‑share models and distribution terms





Design and implement distribution strategies leveraging retail network and digital channels

Identify, engage, and negotiate with product providers, fintechs, insurers, and technology partners

Define and own the multi‑year product strategy aligned with growth ambitions and customer needs

Build and manage strategic partnerships, ensuring strong performance and mutual value creation

Build and maintain a clear product roadmap with milestones, commercial cases, and success metrics

Identify, evaluate, and prioritise new product opportunities across travel money, fintech, and financial services

Monitor market trends, competitor activity, and regulatory developments across Australia and New Zealand

Collaborate with Technology, Operations, Compliance, Marketing, and Retail teams to deliver seamless products

Present product strategies, performance, and business cases to senior stakeholders including CEO and Board

Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.

Experience & Qualifications

MBA or postgraduate qualification (advantageous)

Strong stakeholder management and partnership development experience

Background in retail distribution and multi‑site operations

Tertiary qualification in Business, Commerce, Finance, or related discipline





Demonstrated leadership experience with ability to build and develop teams

Strong commercial acumen, negotiation, and performance management skills

Proven experience in product strategy, development, and commercial delivery

Exposure to Australian and/or New Zealand regulatory landscape for financial products

Experience in foreign exchange, travel money, prepaid cards, remittances, or related financial products

Perks

Inclusive culture with a focus on diversity and inclusion

Individualised learning and development pathway, including LinkedIn Learning courses

Access to staff discounts: 350+ Australian retailers, health and wellness discounts, financial planning advice, employee share plan

Travel discounts for flights, hotels, tours, cruises, and travel insurance for you and your family and friends

Career progression opportunities within a global network of travel brands

Health and wellness perks: BUPA health insurance discounts, access to an internal gym

Mental health and employee assistance programmes

Regular social events, team‑building, and industry conferences

Corporate social responsibility initiatives and volunteer opportunities

Paid parental leave and voluntary leave options

Commitment to sustainability and environmental stewardship

Reconciliation Action Plan support and cultural safety initiatives for Aboriginal and Torres Strait Islander inclusion

Equal Opportunity Employer: encouragement of applications from Aboriginal and Torres Strait Islander People, racial, ethnic, or ethno‑religious minorities, and people with disability

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📌 Head of Product- South Bank, QLD (Brisbane)
🏢 Flight Centre Travel Group
📍 Brisbane