At Komatsu Australia youll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.
The Opportunity:
Komatsu has the opportunity for a Product Support Advisor to assist in our Rio Tinto contract.
Key responsibilities:
Understanding the daily downtime of machine fleet at site
Involvement in repair process on local dealer machinery
Assistance in administration of warranty
Understanding and forecasting the scheduled downtime
Weekly site update
Feedback on service personnel
Optimisation of machines
Machine systems monitoring
Roster: 8:6 FIFO ex Perth Day shift only
Role Located: Pilbara
Must be living in Perth to be considered.
Komatsu benefits:
Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly perks
Financial: Income Protection Insurance provided through our company superannuation fund
Career: Recognition, awards, flexibility, further education studies and internal career development
Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
Travel:
Discounts with Avis, Qantas, Crown, IHG and travel agents
Yearly Bonus: Potential to receive a yearly bonus
Referral Program: $3,000 referral payment for referring a successful new employee to Komatsu
What we are looking for:
Hold a Trade or Engineering Qualification or background
Have sound knowledge and experience of Komatsu Loaders
Have worked on Mine Site/s in the WA Mining Industry
Self-motivated with valuable initiative as well as strong team player attitude with drive and professionalism to excel
Always have a high standard of Customer service whilst always promoting Komatsu Products and Services
Demonstrated problem solving skills
Ability to demonstrate a robust commitment to O.H.S always
Ability to work away remotely at the customer site
Have solid negotiation skills and attention to detail
Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.
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📌 Hv Electrician – Product Support Advisor Shire Of East Pilbara
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📍 Shire of East Pilbara
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