The ICONIC is seeking a Customer Service Representative (Casual) based in Sydney, NSW. You'll be the first point of contact for customers, delivering friendly, effective assistance across phone, email and chat to ensure a positive shopping experience.
You'll work with a supportive team, aiming to meet KPIs like CSAT and response times while keeping up-to-date with product knowledge and policies. Weekend and holiday shifts may be required.
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📌 Casual Fashion Customer Care Specialist (Sydney)
🏢 Hatch
📍 Sydney
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