Lidcombe, NSW

About The Role

Reporting to the National Sales Manager - Enterprise, this role focuses on managing and growing a portfolio of national, enterprise customers. You will oversee relationships and business strategies with large, often multi‑location organisations operating on a national scale.

Key Responsibilities

- Manage a portfolio of national accounts, ensuring comprehensive service and support across all accounts delivering on continuous improvement plans
- Develop and execute strategic account plans, delivering against retention, growth, and new business target.
- Lead contract lifecycle activities including renewals, pricing reviews, and adherence to national agreements
- Build and maintain strong, multi‑level client relationships, negotiations and sales cycles
- Assess market trends, client goals, and activity to anticipate future needs.
- Act as the primary escalation point for operational and commercial matters impacting national accounts
- Collaborate with internal teams (category, pricing, and operations) to deliver competitive, customer‑focused solutions
- Maintain accurate CRM records (HubSpot), track pipeline performance, and report on revenue and conversion outcomes

About You

- Proven experience managing complex sales cycles, negotiations, and executive‑level stakeholder relationships
- Demonstrated ability to develop and deliver strategic account and business growth plans
- Commercial acumen with the ability to analyse customer data, market trends, and financial metrics
- Confidence presenting business cases and solutions to senior and executive‑level audiences




- Strong communicator and collaborator with the ability to consult, influence effectively
- Highly organised and results‑driven, bringing sound judgment, attention to detail

Benefits Of Working With COS

- Adaptable hybrid workplace
- Modern Onsite Gym
- Annual employee incentive schemes
- Generous Reward and Recognition programs
- Commitment to professional development with ongoing training and career development opportunities
- Access to free Mental Health programs
- Birthday, Paid Parental Leave and Purchase Leave available
- Convenient location with free onsite parking
- Employee discounts on full product range
- Opportunity to participate in community welfare and charity initiatives
- Novated Lease / Salary Sacrifice for electric vehicles available

More About COS

When you join COS, you’ll be working for a growing, socially responsible organisation that provides equal employment opportunities to a talented and diverse team of passionate people, who live and breathe our six core values: Passionate, Results Driven, Innovative, Service Excellence, Self‑Reflective, and Family. Together, we work towards finding new and original ways to deliver on our Company Purpose: Keep Australian Workers Healthy, Safe and Productive. Through the success of our business, COS has been proud to give back over $20 million to community through the Lyone Foundation, supporting Australian charities focused on human welfare and underfunded needs, allocating 1 % of annual revenue each year. Founded in 1977, COS is the largest Australian‑owned and operated national office products business with over 700 employees located across every state of Australia.

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📌 National Account Manager - Enterprise (City of Sydney)
🏢 Cos
📍 City of Sydney