Tes Global is seeking an experienced Customer Success & Service Manager to lead a high-performing, customer-facing team and drive satisfaction, retention, and revenue growth.
Reporting to the Head of Customer Value & Success, you will guide up to 15 professionals, shape customer strategy, and deliver measurable improvements in NRR while collaborating with key stakeholders across the organization.
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📌 Customer Success & Service Leader: Drive Growth & Retention (City of Stirling)
🏢 Tes Global
📍 City of Stirling
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