Superloop seeks a Customer Resolution Specialist in Greater Dandenong, Australia. This pivotal role focuses on managing and resolving customer complaints, including those from vulnerable individuals. Responsibilities include handling inbound/outbound interactions and resolving ongoing customer issues while ensuring empathy and professionalism.
The ideal candidate will have 3+ years in customer support and excellent problem-solving skills. Flexibility to work from home, free broadband, and an inclusive workplace culture are offered.
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📌 Empathetic Customer Resolution Advocate (City of Greater Dandenong)
🏢 Superloop
📍 City of Greater Dandenong
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